In the world of SaaS, it’s imperative to maintain your customer’s attention. Customers want one...
Welcome to the definitive 2023 guide about Customer Success Metrics for SaaS! You’re probably familiar...
Every company suffers from customer churn. It’s unavoidable. The chances that a customer will cancel...
You’ve probably heard it a million times: it’s important to keep the customer happy. And...
Did you know that there are currently approximately 30,000 SaaS companies, and globally, there are...
Did you know that engaged customers bring 37% more revenue than customers who are active...
Happy Holidays from the Leaps Ahead team. We’ve got some new headlines and facts to...
Did you know that sales, marketing, and support teams at more than 25,000 businesses use...
Increasing and retaining customers is more challenging than you may think. Several factors are included,...
Product onboarding, user onboarding, employee onboarding…So many different concepts with the word onboarding, right? There...