We know customers are the backbone of your business. That’s why they’re so valuable. Obviously,...
Every company suffers from customer churn. It’s unavoidable. The chances that a customer will cancel...
Increasing and retaining customers is more challenging than you may think. Several factors are included,...
If you’re in the SaaS market, you probably know that the main goal of most...
Software as a service (SaaS) is an industry that’s growing rapidly. However, it’s also an...
As start-ups head into a down-turn economy, retention and tactics used to extend your runway...
It goes without saying that SaaS companies have become obsessed with churn rate, and rightly...
If you go online to compare products before making a purchase, or you tend to...
Customer success is an extremely vital concept in the business world that has developed considerably...
The churn rate, aka attrition rate, indicates the average customer loss over a period, whether...