Let’s start with some eye-opening stats: firms that leverage segmentation are 60% more innovative and...
A SaaS B2B onboarding strategy is a plan designed to ensure that new customers are...
SaaS onboarding is walking users through your product until they experience the “aha moment” to...
Nowadays, companies, especially in SaaS, have a very short time to prove their product’s worth...
Did you know that 74% of potential customers will switch to other solutions if the...
Shift, Director of Product Michael Foucher, and his team recently realized that their customer onboarding...
Everyone is different, and people have individual needs and perspectives. That’s why personalization is so...
You’ve probably heard it a million times: it’s important to keep the customer happy. And...
Did you know that there are currently approximately 30,000 SaaS companies, and globally, there are...
Did you know that 63% of customers consider the company’s onboarding program when deciding to...