Build Brand Advocates for your eHealth Solution
Nurture your digital eHealth users to reduce support hours with proactive onboarding tools, designed to increase product adoption with ease.
Faster Healthcare Onboarding
Take the tech out of technology with smart onboarding tools designed with the understanding that every patient or medical professional is different.
Product Flows
With hotspots and tooltips that immediately engage your users within the onboarding process
Customizable Events
Creating greater engagement opportunities based individuals needs
In-App Messages
Providing better care and faster communication with customers about product features and tips
Knowledge Base Tools
Within the app making for a proactive and better user experience when it comes to identifying online healthcare needs
Self-Serve Support Tools
Anticipate your customers’ needs with a powerful and nimble toolkit that will improve time to value and build power users for your e-health solution.
Auto Messages
To streamline and create effective communication and engagement opportunities for customers
Encrypted Dynamic Chat
Where you can easily reference guides, historical records, attach files or have content available based on your audience behaviors
Knowledge Base Portal
That keeps your team informed and organized with easy access to your customer history
Omnichannel Communication
Keep all your patient, medical professional or account conversations in one place with notifications, with previous records and internal notes in one inbox
Engaging & Digital Bed-Side Manner
Convert your customers from free to paid with high touch engagement based on their needs and usage patterns allowing you to create a more personalized e-health experience
Email Campaigns
That are responsive to patient or medical professional actions resulting in increased engagement
Early Adoption
With our powerful behavioral segmentation creating a truly personalized user experience
Retarget & A/B Test
With hotspots and tooltips that immediately engage your customers with the right message at the right time
Customisable Widget
With capabilities that provide self-help education, service updates & fast, human, support via chat
Improve Product Adoption
Try FROGED’s dynamic Onboarding and Proactive Customer Support Platform Today
Testimonials
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