Built by Customer Success experts for Customer Success teams
Human Powered Technology
That’s right, behind our technology is a deeply rooted understanding from the people that are using it, which means you get a flexible and adaptive solution
Human Powered Technology
Built by Customer Success experts for Customer Success teams
That’s right, behind our technology is a deeply rooted understanding from the people that are using it, which means you get a flexible and adaptive solution
Improve Onboarding
Retain and engage your customers and prospects with simplified onboarding that gives your customers the tools they need to become brand advocates.
Product Flows
that are interactive and use hotspots and tooltips to immediately engage your customers immediately
In-App Messages
designed with audience attributes so customers receive relevant notifications based on their needs
Educational Tools
within the app making for a proactive and better user experience
Easy Customization
based on user interaction to create a more targeted approach and greater engagement opportunities
Versatile Proactive Customer Support Tools
FROGED’s flexible and powerful toolkit allows you to anticipate your customers’ needs, improving user experience and empowering your team.
Knowledge Base Portal
allowing not only your customers to stay informed, but also your team
Auto messages
that you can control based on attributes to streamline and engage customers in a meaningful way
Dynamic Chat
that provides easy access to reference guides, file attachments or content based on user behaviors
Real customization
based on your business needs – our segmentation and attribute tools are endless and built for flexibility
Improve Customer Experience with Personalized Engagement
Connect the dots with high touch engagement based on your customer’s usage and needs creating a more personalized experience.
Email Campaigns
that are responsive to customer actions resulting in increased engagement
Early Adoption
with our personalized onboarding based on user attributes
Usage patterns
to inform product development and critical sales touchpoints
Net Promoter Score
survey your users in real time providing new ways to engage with advocates
Are you ready to…?
Reduce churn rate by
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Increase Signup Conversion rate
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Resolve support issues faster
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%